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Deadlines for forms & requirements

Updated on 26 March, 2024

You will need to complete a number of forms and requirements to the different service providers by the deadlines indicated below. Failure to do so may result in our inability to provide the appropriate service/s. *Please disregard any items that are not relevant to your exhibitor package.

Item Deadline Instructions
General requirements
Company profile and logo
Due Now
Upload via the exhibitor portal, link provided via email.
Friday 25 October
A copy of the policy must be uploaded via the exhibitor portal, link provided via email.
Registration
Registration opens
Monday 27 May
Full registrations will be available via the AusRAIL website.

For exhibitor registrations, a portal will be provided to group leaders via email to manage the allocation process. Review the exhibitor registration information here.
Social function tickets
Monday 27 May
A portal will be provided to group leaders for guest name nominations and dietary requirements for social function tickets purchased or included in sponsorship entitlements.
Friday 8 November
To ensure lead-tracking technology is set up for all exhibitors prior to arriving onsite allocation of exhibitor registrations must be completed by Friday 8 November.
Registration deadline
Friday 8 November
Fascia and signage confirmation
Monday 11 October
Via ExpoNet's OEK portal
Stand upgrades
Monday 11 October
Order furniture, AV, lighting and stand accessories via ExpoNet's OEK portal
Custom stand drawings
Wednesday 2 October
There is a two-step approval process required for custom stands.

  1. Upload via the exhibitor portal, link provided via email.
  2. Submit your custom stand plans to the GCCEC Exhibitor Services via email
Confirmation of stand builder
Wednesday 2 October
Via ExpoNet's OEK portal
Stand upgrades
Wednesday 2 October
Confirm with the Exponet Turnkey Solution contact.
International exhibitors: Expo Freight transport and onsite logistics ordering
As soon as possible
You are encouraged to contact Expo Freight as soon as you have confirmed your exhibition booth to ensure you are provided with accurate deadlines for your location.
Domestic exhibitors: Expo Freight transport and onsite logistics ordering
Wednesday 2 October
Book your freight and logistic services with Expo Freight via the designated online request form.
Must not be delivered before 0730 on Monday 13 November
Download delivery label

If you are using your own transport provider, Expo Freight/GCCEC is unable to sign for goods on your behalf. Please ensure you make arrangements with your transport provider and ensure you have a representative onsite at the time of delivery.
Must be collected by 1730 on Thursday 16 November
Collections are to be made via the Loading Dock which is accessed from the Gold Coast Highway at the northern end of the GCCEC. Goods will not be accepted at any other point. Loading Dock hours are Monday to Friday, 7:30am to 5:30pm.

Important: There are no exceptions to the deadline for collection. Any items left after this time will be discarded by the venue.
Venue
Monday 2 October
There is a two-step approval process required for custom stands.

  1. Upload via the exhibitor portal, link provided via email.
  2. Submit your custom stand plans to the GCCEC Exhibitor Services via email
Order deadlines

All GCCEC ordering form are due 21 days prior to the event date (Monday 4 November 2024)
Read only – compulsory

Exhibitor Services

Event Safety Guidelines

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Welcome to the AusRAIL 2024 Exhibitor Manual

This manual contains important information from the conference organisers and exhibition service providers.

It has been designed to answer your pre-event and onsite enquiries, provide documentation to claim your exhibitor entitlements before the event and assist you in your role as an exhibitor.

It is your responsibility to share this exhibitor manual with any contractors or stand builders to ensure they comply with the necessary requirements.