If you are using your own transport provider, GCCEC/GEL Events are unable to sign for goods on your behalf. Please ensure you make arrangements with your transport provider and ensure you have a representative onsite at the time of delivery.
Deliveries are to be made via the Loading Dock which is accessed from the Gold Coast
Highway at the northern end of the GCCEC. Goods will not be accepted at any other point. Loading
Dock hours are Monday to Friday, 7:30am to 4:00pm.
It is the responsibility of all persons accessing the Loading Dock to:
- Ensure all goods are packaged correctly prior to arrival for safe unloading while on site.
- Abide by our strict 30-minute drop-off / pick-up time limit for all vehicles.
- Supply sufficient team members for loading / unloading of transport vehicles in a timely, safe
and non-disruptive manner.
Ensure the GCCEC delivery label is cleared affixed to all items that will be delivered.
Download the GCCEC Delivery Label
Important: Deliveries to the venue must take place within the official move in window as outlined in the exhibition hours. Deliveries must not arrive before 0730 on Monday 25 November. Any delivery received before this time will be turned away.