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Deliveries and labelling

Updated on 30 April, 2024

If you are using your own transport provider, GCCEC/GEL Events are unable to sign for goods on your behalf. Please ensure you make arrangements with your transport provider and ensure you have a representative onsite at the time of delivery.

Deliveries are to be made via the Loading Dock which is accessed from the Gold Coast
Highway at the northern end of the GCCEC. Goods will not be accepted at any other point. Loading
Dock hours are Monday to Friday, 7:30am to 4:00pm.

It is the responsibility of all persons accessing the Loading Dock to:

  • Ensure all goods are packaged correctly prior to arrival for safe unloading while on site.
  • Abide by our strict 30-minute drop-off / pick-up time limit for all vehicles.
  • Supply sufficient team members for loading / unloading of transport vehicles in a timely, safe
    and non-disruptive manner.

Ensure the GCCEC delivery label is cleared affixed to all items that will be delivered.

Download the GCCEC Delivery Label

Important: Deliveries to the venue must take place within the official move in window as outlined in the exhibition hours. Deliveries must not arrive before 0730 on Monday 25 November. Any delivery received before this time will be turned away.

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Welcome to the AusRAIL 2024 Exhibitor Manual

This manual contains important information from the conference organisers and exhibition service providers.

It has been designed to answer your pre-event and onsite enquiries, provide documentation to claim your exhibitor entitlements before the event and assist you in your role as an exhibitor.

It is your responsibility to share this exhibitor manual with any contractors or stand builders to ensure they comply with the necessary requirements.

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