Stephanie Wiggins is the CEO of the Los Angeles County Metropolitan Transportation Authority (Metro), the lead transportation planning, programming, financing, and construction agency for LA County and the US’s second busiest transit agency. As CEO, Wiggins leads an agency with 12,000 employees, an annual budget of $9.7 billion and a $26.5 billion capital program. Ms. Wiggins is the first woman – and first African American woman – to lead Metro.
At Metro, Wiggins has led massive investments to improve the transit customer experience, expanding safety programs, fare discounts, and implementing the nation’s largest transit ambassador program. She has also overseen a massive expansion of the Metro system, connecting it to new destinations in south LA, downtown LA, LAX airport, the San Gabriel Valley, and Beverly Hills. These collective efforts resulted in the increase of customer satisfaction rates from under 60% in 2022 to nearly 90% in 2026. Ahead of the 2028 Olympic and Paralympic Games, Wiggins is also leading the delivery of dozens of projects that will leave a legacy of permanent transit improvements for LA County’s residents.
Before joining Metro as CEO in June 2021, Wiggins served as the CEO of Metrolink and the Deputy CEO of Metro, where she assisted the CEO in achieving strategic public transportation objectives, including the passage of a permanent half-cent sales tax to support transit.
Wiggins is a graduate of Whittier College and holds an MBA from the University of Southern California Marshall School of Business.
