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WHAT CAN WE HELP YOU WITH?

Freight Collection 

Updated on 16 April, 2026

Ensure that you have marked all boxes accordingly and completed and attached your consignment note for the courier as the venue or conference managers will not complete or sign courier documents. 

If you have organised freight collection and delivery through GEL Events, please use the outgoing label and documentations for their team to sort and pick up your packages at your stand. 

Outgoing freight must be organised prior to your departure. 

Please ensure that you have: 

  • Labelled your freight correctly (return address, contact name, phone number, item numbers, etc.) 
  • Organised freight pick-up with your freight company 
  • Completed your consignment note for the courier 

*Please note that any items that have not been organised for pickup by 16:00 on Thursday 25 November 2026, will be discarded at an additional cost* 

Welcome to the AusRAIL 2026 Exhibitor Manual

This manual contains important information from the conference organisers and exhibition service providers.

It has been designed to answer your pre-event and onsite enquiries, provide documentation to claim your exhibitor entitlements before the event and assist you in your role as an exhibitor.

It is your responsibility to share this exhibitor manual with any contractors or stand builders to ensure they comply with the necessary requirements.